Reliable online shopping, everywhere
Our managed software quality solutions help engineering leaders deliver seamless customer experiences across complex omnichannel retail platforms. Streamline the development and delivery of high-performance applications that connect in-store, mobile, and online shopping for a unified brand experience worldwide.
Turning shoppers into repeat buyers
With so many pages, products, payment methods, and features to validate, traditional QA methods struggle to provide comprehensive coverage for every deployment. Due to the sheer scale and complexity of online websites, mobile apps, integrations, and payment methods, a modern, burstable, and flexible approach to quality is crucial. Merchants and their partners must identify critical areas, like checkout flows and payment gateways, and ensure that the right mix of automated and manual testing is applied at exactly the right time.
$157 billion
in e-commerce sales were at risk due to false declines
Source: 47% of Retailers Say False Declines Impact Consumer Satisfaction
Expert Quality Engineering
Tailored Software Testing Solutions
Comprehensive testing capabilities
Accessibility Testing
Quality testing that ensures your e-commerce platform meets accessibility standards, providing an inclusive shopping experience for all customers, including those with disabilities.
AI testing
AI-powered capability testing for your online retail platforms, such as personalized product recommendations, dynamic pricing, and automated customer support features.
App Testing
Confidence that your mobile apps offer a seamless shopping experience across devices, operating systems, and screen sizes, preventing issues that could impact customer satisfaction and sales.
Crowdsourced Testing
A global network of quality experts who can provide more coverage across hundreds of thousands of product pages and collaborate on advanced test cases with multiple personas, like buyer and seller interactions and customer review portals.
Customer Journey Testing
Certainty that every touchpoint of your customer journey is flawless and frustration-free, from discovery and product exploration to cart, checkout, and post-purchase.
Functional Testing
Quality experts to ensure all your key features work flawlessly, such as search engine results matching the keyword queries, product filters, shopping cart prices, and the checkout process.
Localization Testing
Verify that your online storefronts and products are translated correctly in different languages and align with regional preferences for culturally appropriate shopping experiences for global customers.
Outsourced Testing
Cost-effective quality assurance with global expertise to identify and resolve issues across e-commerce platforms, ensuring smooth and reliable retail and buyer experiences.
Payments Testing
Facilitating smooth, secure, and seamless payment transactions, including discount codes, buy now pay later options, loyalty point redemptions, digital wallets, gift cards, and other payment methods.
Usability Testing
Confirmation that your online shopping applications are user-friendly, intuitive, and easy to navigate, enhancing customer satisfaction, reducing bounce rates, and increasing conversion rates.
Web Testing
Assurance that websites function smoothly, on various web browsers and mobile web apps for a frictionless shopping experience, preventing issues that could impact customer satisfaction and sales.
End-to-end testing for effortless shopping experiences
Elevate your e-commerce testing
Speed
Launch new online retail features and digital storefronts faster with automated, continuous testing workflows, burstable crowdsourced testing, and real-time performance insights.
Value
Reduce quality assurance and development costs over time, allowing you to maximize your ROI as your retail business scales.
Confidence
With extensive testing across your e-commerce platforms, minimize risks that could impact customer experience, transactions, and brand trust.
Why partner for quality
Expertise
Flexibility
Globality
In the spotlight
From cash to crypto: the rise of digital payment methods
QA for payments today means you have 20+ individual payment methods/processes that vary across countries, populations, and applications as part of your payments testing strategy. Learn why standards for seamless payment experiences are becoming more critical to end-users.